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Click Here to Download Utility Service Application and Service Agreement

City of Caldwell
Utility Department
107 S. Hill Street
Caldwell, Texas 77836

Utility Billing:

Conditions for New Utility Service

Customers wishing to set up new service must come into our office with Lease Agreement or Settlement Statement for the service address.  The City requires valid identification, such as current driver's license, passport, Military ID or any State or Government issued ID.  The resident or their designee (18 years of age or older) needs to be present for service connection.
All connects, disconnects and transfers must be made in person at City Hall.

Billing Information:

  • Bills are due and payable as posted on bill.  Bill dates vary from month to month.
  • After the 15th day from billing date, all delinquent bills incur a 10% penalty that is added to the bill.
  • If balance due is not paid in full by the 30th day of billing, the Customer account will be subject to disconnection.

Utility Fees:  

                 Residential Renter -  $300.00

          Residential Owner -  $150.00

          Rental locations with electric only  -  $250.00

          Commercial Property -  Reviewed and determined by City Administrator


Connection/Disconnection/Transfer times are:  

            Monday - Friday   10am, 2pm,  4pm
 Billing/Account Information or to place a Work Order: 

Our office will be happy to assist you with any questions you have concerning your account.  If you notice City related items that are in need of repair or City attention, please call our office to have a work order generated.


For Automatic Bank drafting, come by the City Hall Billing Department, complete a form and bring along a voided check.

Billing Supervisor:    Patricia Sanchez
Billing Clerks:   Sherry Frieda and Sandra Hovorak

The City of Caldwell now accepts MASTERCARD and VISA

** Payments can be made in person or by phone **

Call (979) 567-3271


For Utility Assistance, please call BVCAA of Bryan, Texas at (979) 595-1199.








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